Western States Lodging and Management (WSLM), an industry leading management and development firm focused in hospitality, senior living and multifamily housing, recently welcomed over 400 of its leaders from around the country to usher in its 30th year in business and strong commitment to excellence, growth and a Personal Touch Culture rooted in exemplary service. During the leadership conference, associates were recognized for their acts of service including Meagan Siler, senior living executive director, the 2023 Matt Wittwer Award honoree.
“As Western States enters the new year, we celebrate a remarkable milestone 30 years in the making,” said Paul Fairholm, WSLM President & CEO. “What began as two flagship properties has now grown to nearly 100 due to incredible acts of leadership, commitment and service. We’re proud of each Western States’ leader who truly lives into our Personal Touch Culture, especially those recognized during this year’s award ceremony.”
Drawing on its mission of serving you like family, the company’s hallmark Personal Touch Culture is the distinction for associates, customers and business partners that has powered its growth from two properties to today’s operations of nearly 5,000 associates serving thousands of guests and residents. The Personal Touch Culture encourages associates to make meaningful connections with each other, customers and business partners.
The 2023 WSLM Personal Touch Award honorees:
Charlie Jones, General Manager, Cedar Glen Lodge Lake Tahoe – Tahoe Vista, Calif.
Chad Griffiths, Chief Financial Officer
Don Gomez, Executive Chef/Food Service Director, Legacy House of Logan Assisted Living – Logan, Utah
Ashlee Heuser, General Manager, TRU by Hilton Meridian Boise West – Boise, Idaho
Tina Sotele, Assistant Manager, Hampton Inn West Valley Salt Lake City – West Valley City, Utah
Team Award – EVEN Hotel Rochester – Rochester, Minn.
The 2023 WSLM Matt Wittwer Award Winner, honoring an outstanding leader who demonstrates WSLM’s Personal Touch Culture by making meaningful and loving connections:
Meagan Siler, Executive Director, Legacy House of Logan – Logan, Utah
Entering its 30th year in management and development, WSLM can be found in 12 U.S. states, including Hawaii, and boasts $1.6+ billion in assets under management. Since its founding, the Western States story has been focused on imaging and developing properties where a personal touch experience blossoms into memories and a commitment to excellence leads people to flourish.